Here’s what you can do in case you don’t receive an OTP on GCash
GCASH OTP – This article will teach you about the things you need to do in case you don’t receive a One-Time Pin.
A One-Time Pin (OTP) is a 6-digit authentication code that is sent to your mobile phone number or to your email address whenever you log into a new device or initiate certain transactions in the app.
The OTP is an additional security measure in order to verify your identity. But what can you do if you don’t receive an OTP?
You can try these steps in case there may be issues with your network, mobile phone settings, or the server if you still have no OTP or your OTP is delayed.
The first step is to check your network. The reason why you don’t receive an OTP is because you may be in an area with a weak signal and you need to try moving to another location with a stronger network signal to fix the network problem.
If you have a strong network signal but you still don’t receive an OTP, the next step is to turn on the “Airplane Mode” on your mobile device, wait for 5 seconds, and turn the “Airplane Mode” off.
Also, you need to force close and relaunch the app in case you have a strong network signal and have turn-on-and-off the “Airplane Mode” but you still don’t receive an OTP. If you still don’t receive an OTP, you need to restart your device or update the app as well.
You also need to check your email Spam folder or SMS inbox to see if you have received the OTP. But in case you still don’t receive an OTP, the last thing to do is to troubleshoot the login or other GCash app issues.
You may also visit: GCash Account – How To Change Or Reset Your MPIN?
