Video of Intense Confrontation Between Delivery Rider and Customer Goes Viral
The intense confrontation between a delivery rider and a customer went viral and elicited reactions from the netizens.
The act of opening packages before they are officially delivered has recently ignited a heated debate in the field of home deliveries.
From the customer’s point of view, the desire to open a package prematurely may be driven by various reasons. One of the most common is the need to verify the contents of the package. Some customers may worry about receiving the wrong item, missing accessories, or damaged goods.
On the other side of the debate, delivery companies and their riders adhere to a strict policy of not allowing packages to be opened until the customer has paid for and officially received the delivery.
Recently, Peewee Bacuño, a Facebook user, shared video footage of an intense confrontation between a delivery rider and a customer. The video garnered various reactions from the online community.
A tense encounter unfolded in Barangay Ilayang Pacatin, Pitogo, Quezon, as a customer allegedly pursued and attempted to attack a delivery rider. In the video, the customer is seen confronting the delivery rider and making efforts to erase the recorded evidence.
According to the delivery rider, the customer wanted to open the parcel before making payment, a request that went against their company’s policy. The rider declined the customer’s request.
One family member of the customer suggested that the rider could have engaged in a more polite conversation and simply apologized. In response, the rider explained that he was merely following the company’s policy.
The incident elicited reactions online, sparking discussions about customer-service provider dynamics and the importance of complying with established policies in the delivery industry. It may serve as a reminder that constructive communication and respect are important in resolving such issues.
Previously, a food delivery rider almost fell victim to holdupper, shot by suspect using airsoft gun
The internet users expressed their reactions to the intense commotion:
