“Laban o bawi” decision of a BPO company during hiring process irked a female applicant
SARAH MARIE DE GUZMAN – A female applicant went to social media wherein she slammed a BPO company over “laban o bawi” decision during the hiring process.
BPO, or Business Process Outsourcing, refers to the practice of contracting out specific business functions to a third-party provider. This can include tasks such as customer service, technical support, or back-office operations.
BPO is popular among companies seeking to reduce costs and improve efficiency, as outsourcing allows them to focus on core business activities. Additionally, BPO providers can often offer specialized expertise and access to advanced technologies that may not be available in-house.
However, outsourcing also comes with risks, such as loss of control over business functions and potential data security concerns. As such, companies considering BPO should carefully weigh the benefits and risks before making a decision.
On Facebook, a certain Sarah Marie De Guzman shared her experience while applying at Ameritel BPO. According to her, it was on February 27, 2023 when she submitted her resume or Curriculum vitae. The following day, she was assesed. On March 1, Sarah went through an interview. Two days later, she was informed that she got the job.
However, Ameritel BPO told her the next day that she was not qualified. On March 7 at exactly 2:05 am, the BPO firm informed her that she passed. She clarified for three times if she really got the job. The company, on the other hand, said that she’s scheduled for an orientation at 1 pm while her training would start on March 8.
At 11:20 am, the company told her that the orientation was canceled. Then, at 11:43 pm, Ameritel sent her an emal that she didn’t get the job.
Her post has gone viral, earning mixed reactions from the netizens. Here are the comments of some netizens:
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