Jollibee released a statement regarding the “fried towel” incident.
Here’s a statement from Jollibee Foods Corp regarding the “fried towel” incident that went viral on social media.
In a statement, Jollibee said that it will close down its Jollibee Bonifacio-Stop Over branch for three days in order to review its compliance with the company’s procedures, as well as to retrain its personnel.
Jollibee also said that it had carefully developed and complied with food preparation systems in order to ensure that it delivered excellent quality products and customer satisfaction, adding that it’s already conducting a thorough investigation on the said incident.
“We at Jollibee are committed to take the necessary steps to maintain the trust and loyalty that our customers have given to us throughout the years,” Jollibee said in a statement.
Jollibee’s statement came after a Facebook post from Alique Perez went viral on social media. According to her, she ordered fried chicken through delivery for her family.
However, she noticed that it’s difficult to slice through the “chicken” and she found out upon checking that it’s actually a towel coated in breading and deep fried.
“Now I can’t even think of the other chickenjoys na kasama while frying this. Having the same oil for how many hours after frying this FRIED TOWEL. Ano pa kaya kasabay ng mga chickenjoy natin? You may get your chickenjoy pero baka may kasabay nang towel. The essence of the towel contaminated the oil and the batter from the supplier so how many chickenjoys are affected? We won’t know…” Perez said in a Facebook post.
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