LYKA claimed that the app glitch had been fixed and resolved.
Social media platform LYKA claimed that the app glitch had been fixed and resolved” and the company was coordinating with the National Privacy Commission (NPC).
In an emailed statement obtained by GMA News Online, LYKA assured the public that the app glitch had been fixed and resolved, adding that they’re working closely with the National Privacy Commission in order to ensure compliance with relevant privacy laws in the Philippines.
According to LYKA, app issues on Apple’s iOS 14 beta were fixed and resolved on its last update five months ago, adding that they had been in communication with the privacy watchdog in order to address concerns.
LYKA also stated that their users’ privacy was their utmost priority, adding that the company would never put the security of their user information at risk and all information and data were kept strictly confidential.
In addition, LYKA stated that it also regretted certain reports claiming that user accounts can’t be deleted. Moreover, LYKA was monitoring the circulation of the said misinformation and was presently studying its legal options.
“Our users’ privacy is our utmost priority. Lyka will never put the security of user information at risk, and all data and information are kept strictly confidential. Lyka also regrets certain reports claiming that user accounts cannot be deleted. On the contrary, this can be done by accessing the customer service called ARIA within the app. Lyka is monitoring the circulation of this misinformation and is presently studying its legal options,” it said.
LYKA’s recent statement came after Computer Professional’s Union (CPU) warned the public against using LYKA, citing security and privacy issues hounding the mobile app such as the supposed difficulty in deleting accounts.