Here’s what you can do if your GCash Account Verification failed
GCASH ACCOUNT VERIFICATION – This article will teach you about the things you need to do in case your account verification failed.
There are reasons why your account verification failed such as document validation error, selfie scan error, or ID validation error. But you can still reapply by following the things you need to do to have a successful account verification.
Below are the things you need to do in case that happens to your account:
ID Validation Error
If your account verification failed due to ID validation error, it’s because the ID you have submitted may have been cropped or blurred, or the ID you have submitted was expired or didn’t accurately match the details you submitted in your application.
To avoid this kind of error, you need to make sure that your ID is valid and not expired, has an ID number, has a signature, has been laminated (if your ID is a paper-type), and the name on your ID must match the name on your account.
Selfie Scan Error
If your account verification failed due to a selfie scan error, it’s because your selfie scan was either too dark, blurred, or your face was covered.
To avoid this kind of error, you need to take a photo in a well-lit room, make sure that your face is recognizable and there are no other people in the background, wear proper attire, and show your full face.
Document Validation Error
If your account verification failed due to a document validation error, it’s because you incorrectly uploaded your documents (this means your document may be cropped, blurred, or incorrect), you submitted inaccurate documents (this means your document is either expired or didn’t match to the document you initially submitted), or you need to submit additional documents aside from the initial documents that you have submitted.
To avoid this kind of error, you need to re-apply for verification after you have received a notification regarding the failure to successfully verify your GCash account.
You may also visit: GCash Account — Reasons Why Your Account Was Put On Hold