Here’s the official statement from Geely Philippines regarding complaints from certain customers
GEELY PHILIPPINES – The country’s distributor of the China-manufactured cars has issued an official statement to address complaints raised by some of their customers.
Geely, officially known as Zhejiang Geely Holding Group, is a Chinese multinational automobile corporation that was established by Li Shufu in 1986. Geely ventured into the automotive sector in 1997 and has since evolved into a significant contender within both the Chinese and global automotive markets.
Under its subsidiary, Geely Auto, the company ranks as the seventh-largest car producer in China and achieved sales of more than 2.2 million vehicles worldwide in 2021. Geely manufactures automobiles under several brand names, including Geely Auto, Geometry, Livan, Zeekr, and also holds ownership of international brands such as Volvo Cars, Polestar, and Lotus. The company has also embraced the electric vehicle market, initiated collaborations, and acquired interests in other automobile manufacturers.
Previously, certain owners of Chinese-manufactured automobiles turned to social media platforms to express their grievances about relatively new vehicles encountering issues, which encompass engine malfunctions and paint imperfections.
To address the complaints of certain customers, Geely Philippines issued a statement. “We humbly acknowledge that there were lapses in addressing the concerns regarding the handling of the vehicles, and we sincerely apologize for any inconvenience that this might have caused,” they noted.
They emphasized their commitment to ensuring that each customer receives exceptional products and services. Here is the official statement from Geely Philippines:
To recall, it was just recently when Rendon Labador called the attention of Geely Philippines due to complaints from some owners. In a post, he noted, “Medyo dumadami na ang mga taong nag papadala saakin ng concerns about your brand. Pwede ba ninyo i check yan at tulungan sila? Pag wala kayo ginawa about them, at dumami pa ang taong affected. Mapipilitan na akong mag boses para sakanila.”
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