Here’s what you need to do in case your Maya physical card still has not arrived
MAYA PHYSICAL CARD – This article will teach you about the things you need to do in case your physical card still has not arrived on the expected delivery date after ordering it.
A Physical card is a card that you can use to pay for both online and physical purchases. With this, you can use it to withdraw your money at ATMs (automatic teller machines) that accept Mastercard or VISA.
Before linking your physical card to your account, you need to buy a physical card first. You can buy it online at https://store.maya.ph or on SM Store Business Services, Robinsons Department Store Business Centers, or select Padala Agents nationwide.
If you have successfully ordered a physical one online, the card will be delivered to you in 8-10 working days in NCR or in 10-12 working days in other areas. But what if your card still has not arrived on the expected delivery date?
Here’s what you need to do in case your physical card still has not arrived:
You need to follow up on the fintech company if you haven’t received your physical card on the expected delivery date through its Help Center channels. To do this, you need to contact the following:
- Email Support for Maya Bank/ Financial Services at support@mayabank.ph
- Hotline (+632) 8845-77-88 (Toll Free: 1800-1084-57788) or *788 using your Smart mobile phone
- Email Support for Maya Wallet Services at support@maya.ph
- Official social media channels @mayaiseverything and @mayacaresph with the blue checkmark
Keep in mind that physical card is different from a virtual card where you can get it by upgrading your account and adding money of at least PHP 100 to your wallet.
You may also visit: Maya Card — What Is The Difference Between Virtual Card and Physical Card?