Here’s what you can do if you forgot your secure PIN to your SeaBank account
SEABANK ACCOUNT – This article will teach you the process on what you can do if you forgot your secure PIN to your account.
Consists of 6-digit number, your secure PIN is used to login your account and to also verify your transactions on the app. Don’t share your secure PIN with anyone as it is used to login your account on The platform.
But what if you forgot your secure PIN to your account?
In case you forgot your secure PIN to your account, you need to reset it on the app. Here’s how:
The first step is to log in to the app, go to “Me” page, select “Account Security”, and then tap “Update Secure PIN”. After that, you need to choose “Forgot Secure PIN”, reset your secure PIN, and enter your password.
Once done, you will receive a confirmation that your secure PIN has been successfully updated.
Keep in mind that you can call SeaBank’s Customer Service upon completing the facial verification process if you forgot your secure PIN and/or you do not have access to both SMS and email one-time passwords.
In addition, SeaBank’s operating hours are from 8:00 am to 10:00 pm every Monday to Friday and 9:00 am to 6:00 pm on weekends, excluding public holidays.
In case you want to update your secure PIN, you need to log in to the app, go to “Me” page, select “Account Security”, and tap “Update PIN”. The next step is to enter your old secure PIN and then input and confirm your new 6-digit secure PIN.
You will receive a confirmation that your secure PIN has been successfully updated once done.
You may also visit: SeaBank Account — What To Do If You Forgot Your Password To Your Account?