Customer Expressed Dismay After Receiving His Order Online

A male customer has expressed his dismay and disappointed after receiving the product he ordered from an online shop.

Nowadays, online shopping websites have been very popular not only in the Philippines but also in various countries all around the world. A lot of people love to order online for an easier transaction.

However, there are some customers who were complaining about some online sellers after receiving products, which is not exactly what they have ordered.

A Facebook user named Jayrous Villanueva has shared the photos of the items he ordered online but it was not the actual product he is expecting. The post garnered various reactions from the online community.

Villanueva said that he ordered 2 sets of Calvin Klein underwear but received underwears with the brand “Calvni Kelin”. He asked the seller to replace the items or to refund the product but the seller rejected his request.

Jarous lambasted the seller and the online shopping website Lazada for their alleged poor service. He also reminded the seller of RA. 7394 and to serve the customers properly.

Here is the full post:

“Dear Lazada, your service sucks!🤮🤮🤮🤮🤮

I ordered 2 sets of Calvin Klein underwear but you sent me Calvni Kelin!😠😡😠😡😠😡😠😠😠😡😠😠 When i requested for a refund or replacements of my items, you rejected my request and your seller stupidly insisted that the brands are the same! Macbook is not the same as Mcdonalds eventhough both brands are pronounced Mac! Please refresh your memory of RA 7394…at sana ininform nyo ako na nagbago na sila ng spelling! 🙄
#DTIPh #DTIconsumercare #LazadaPH”

The social media users expressed their reactions to the post: