Here’s the official statement of Grab Philippines on Kris Bernal fake bookings
Grab Philippines has issued a statement on Kris Bernal after being victimized by fake bookings.
Recently, the Kapuso actress sought help from the National Bureau of Investigation (NBI) after a fraudster used her address for fake Grab food bookings.
She has reported the incident to Grab Philippines already.
Here’s the response of Grab:
It has been brought to our attention that someone has recently used our platform to place multiple orders – causing undue stress to Ms Kris Bernal and our driver-partners.
Grab has a zero-tolerance policy on fraudulent activities. Upon learning of this incident, we have immediately conducted our investigation and we have blocked the mobile phone IMEI of the fraudster to avoid similar incidents from happening in the future. We are also working closely with Ms. Kris Bernal on the matter, and we have reimbursed our delivery-partners who have fallen prey to this fraudster.
Grab Philippines will continue to extend its cooperation with the local authorities in their investigation.
Meanwhile, the real person behind it has been identified.
According to Kris Bernal, it was the former personal assistant (PA) of a member of the defunct girl group.
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