Sari-Sari Store Owner Expresses Frustration After Customer Returns Eggs Over Spoiled Piece
A sari-sari store owner was left feeling frustrated after a customer returned eggs, claiming one was spoiled, and demanded both be replaced.
Recently, De Jath NeL La Vlog, a Facebook user, shared a photo of egg returned by her customer, claiming one was spoiled. The post quickly went viral online and garnered various reactions from netizens.
According to the post, a customer had bought two eggs and returned just five minutes later, saying one of them was bad. The customer insisted that both eggs be replaced because the spoiled one had been mixed with the other.
The store owner agreed to replace the bad egg but questioned why both needed to be exchanged when only one was spoiled. They explained that it’s not uncommon for a few eggs to be bad even with proper storage, and they are always willing to replace any spoiled item.
However, they also pointed out that the customer played a part in mixing the good and bad eggs, making it harder to identify which one was which. In small neighborhood stores, situations like this can be tricky.
Sellers try their best to keep products fresh, but occasional issues do happen. While replacing a spoiled egg is part of good customer service, store owners also hope for fairness and understanding from buyers, especially in situations where both sides could share the blame.
In a similar post, a female store owner disappointed after customer returns longganisa “gusto raw nung bumili matamis”
Here is the full post:
“May bumiling dalawang itlog after 5minutes bumalik Sabi palitan ko daw ung dalawang itlog Kasi bulok daw ung Isa, so ang Sabi ko Isa lang ang papalitan ko Kasi Isa lang nmn ung bulok.. Pero Sabi Niya dalawa daw dapat palitan ko kc naihalo na daw ung bulok na itlog dun sa Isa.. Sa tingin niyo tama bang palitan ung dalawang itlog kung Isa lang nmn ang bulok at sa part nila may Mali din Sila?? Kung sa inyo mangyayari papalitan niyo ba ang dalawa?
Sa tindahan Hindi talaga maiwasan na kung minsan may bulok sa mga itlog, willing naman kaming palitan ung mismong bulok lang, pero wag naman sana na ganito. Yung may kasalanan din ung buyer kung bakit naihalo ung maayos at bulok..”
The internet users expressed their reactions to the post:
