Business Owner Gets Emotional After Customer Walks Out and Yells
A female business owner was hurt and gets emotional after a customer shouted at her and walked out of the store.
Recently, Bicolanang Tamad, a Facebook content creator, was left deeply hurt and nearly in tears after a customer shouted at her and walked out of the store following a misunderstanding. The post elicited various reactions from the online community.
According to her post, the issue started when the customer felt that their food was not served properly. The customer misunderstood the situation, thinking the staff was being rude or careless with the service.
The business owner claimed it seemed like the food was almost thrown at them. The staff was simply rushing to serve everyone, as many customers were waiting. The customer in question was even prioritized, despite others arriving earlier.
The team wanted to serve them quickly so they could eat without delay. Unfortunately, this was taken the wrong way. The owner admitted the situation was stressful and disheartening.
It was harder for her because of the customer’s tone and reaction were hurtful, especially since they had done their best to accommodate everyone during a busy period.
After the walkout, the business owner reflected on the lesson learned. Moving forward, they plan to serve more demanding or impatient customers later in the queue to avoid similar incidents.
Here is the full post:
“Nakakaiyak yung part na may nag walk out at nanigaw sa store mo.
Kasi na misinterpret nya yung pag serve namin, ika nya(kulang nalang daw ihagis ko ang pagkain) which is nagmamadali kasi kami at may mga customer na naghihintay tapos the way pa sya mag order parang napaka urgent na dapat kailangan mabigyan na agad sila ng order nila. Sila na nga inuna mabigyan para maka kain na kahit may iba naman talaga na nauna sa kanila. Kaya ayun lesson learned, ihuli ang order ng mga siga charots!
Anyways kilala sya ng kasama ko at ganun daw talaga ugali nun. But, still sorry for what I’ve done earlier madam. God bless po.”
The online users expressed their reactions to the post:
