NORDECO Faces Criticism Over Disconnection for P11.33 Bill
NORDECO – A consumer had their electricity service disconnected by the electric utility company despite having a bill of just P11.33.
This action followed NORDECO’s implementation of a new one-month disconnection policy, which took effect with the July 2024 billing cycle. According to the policy, any unpaid bill, regardless of its size, could lead to service disconnection if not settled within a month. This policy has provoked mixed reactions from the public, with many netizens expressing frustration and concern over the perceived harshness of the measure, questioning the fairness of disconnecting service for such a minimal amount.
Some view the disconnection for a minimal bill of P11.33 as excessive and unjustified. Others defend the policy, arguing that it aligns with practices of other utility companies and should be enforced consistently. Critics point out the harshness and inconsistency in handling small versus large bills.
Some suggest that the enforcement might be different if higher-level officials were affected. Additionally, it is noted that while the company issued notices, the consumer’s failure to pay, even a small amount, played a role in the disconnection.
The new policy has highlighted a broader issue about how utility companies handle minor unpaid bills and the impact of such policies on consumers. As of press time, the electric utility company has yet to issue a statement regarding the consumer’s concern after their electricity was cut despite having a bill of only P11.33.
Meanwhile, NORDECO is an electric utility company involved in the distribution of electricity. As a power company, NORDECO operates within the electricity generation and distribution industry, which includes entities responsible for providing electrical energy to consumers. The company is likely regulated by local and national authorities and may fall under categories such as investor-owned, publicly owned, cooperatives, or nationalized entities, depending on its specific structure and operations.
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