Plane Passenger Reminds Fellow Travelers About Importance of Local Airline Policies
A plane passenger warned his fellow travelers about the importance of understanding local airline policies.
Recently, Russ Juson, a Facebook user, warned others about unexpected rules that could catch passengers off guard. The post immediately spread like wildfire online and elicited reactions from the internet users.
While preparing for a flight from Cebu to Manila, Russ was surprised to discover that his ticket had been canceled because he hadn’t taken the earlier Manila-to-Cebu leg of his journey. This rule, which some airlines enforce, left him in a bind.
To reinstate the canceled ticket, he was asked to pay a hefty fee of P9,999 and go through a lengthy process involving multiple emails.
Rather than going through the hassle, Russ decided to search for alternatives. To his surprise, buying a brand-new ticket for P5,555 was a more practical and cost-effective solution. While relieved to find an easier option, the experience left him feeling both amused and frustrated.
Juson’s post reminds travelers to carefully read and understand airline policies when booking tickets. Some local airlines enforce strict rules about unused segments of a ticket, which can lead to unexpected complications if one leg of a journey is skipped.
In a previous report, plane passengers making “paypay” after aircraft’s aircon malfunctioned goes viral
Russ shared his experience not to criticize but to help others avoid similar situations. His advice encourages travelers to plan ahead, check policies, and prepare for any potential issues that might arise during their trips.
Here is the full post:
“BE AWARE ABOUT LOCAL AIRLINE POLICY
I recently discovered something surprising during my travel experience, and I thought it would be helpful to share. When I checked in for my Cebu-Manila flight, I was told that my ticket was cancelled simply because I didn’t take the Manila-Cebu leg of the journey.
To reinstate the ticket, I was informed I’d need to pay Php 9,999 and go through multiple emails and processes. Considering the hassle and cost, good thing my intuition told me to check online and only to find out that buying a brand-new ticket for Php 5,555 was actually a more practical option.
It left me in disbelief—should I laugh or feel upset? Ha ha! But more than anything, I just want you to be aware of policies like this. It’s something to keep in mind when booking tickets, especially if there’s a chance you won’t use one leg of your trip.
I’m sharing this not to complain, but simply to help others avoid being caught off guard like I was. Sometimes, policies like these don’t make much sense, but it’s better to know and prepare for them in advance.
Travel smart, everyone!”
The online community expressed their reactions to the post:
