Here’s how to withdraw your money from your Maya account
MAYA ACCOUNT – This article will teach you the steps on how to withdraw your money from your account.
You can withdraw money from your account using your Maya physical card if you have an upgraded Maya wallet account, have activated and linked your Maya physical card to the app and have nominated a PIN, and have sufficient balance on your Maya Account for withdrawal.
Also, you need to make a fund transfer to your Maya wallet first if you wish to withdraw your money using the account balance from your Maya Savings.
Here’s how to withdraw your money from your account:
The first step is to go to an ATM accepting Mastercard or VISA withdrawals locally or abroad. After that, you need to insert your physical Maya card and choose “Savings” when prompted.
Next, you need to choose or type your desired amount for withdrawal, enter your card PIN, and then claim your cash and receipt. Once done, Yyou will receive an SMS about your withdrawal or see from your app Activity list the confirmation that you have withdrawn your money from your account.
Keep in mind that you will be charged an ATM withdrawal fee depending on the chosen ATM bank provider. Locally, the withdrawal fee ranges from PHP 15.00-PHP 18.00 for every withdrawal from most ATMs, and P10.00 from Landbank ATMs.
But what can you do if the ATM fails to dispense cash when you withdraw there?
You need to reach out to Maya Help Center if there’s no reversal within the given timeframe. The reversal back to your account will take up to 3-6 business days as it will need coordination with the bank.
According to Maya, the fintech comany and the bank perform daily reconciliation and identify failed withdrawal that leads to pro-active reversal to your account the next business day.
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