DOH Taps Google, Senti AI To Centralize COVID-19 Communications

DOH partnered with Google and Senti AI to have a centralized COVID-19-related communications system.

The Department of Health (DOH) partnered with Google and Senti AI in order to have a centralized COVID-19-related communications system.


As part of the country’s efforts in fighting COVID-19 or coronavirus disease, the said system was aimed to improve the distribution of information about COVID-19 or coronavirus disease to local government units (LGUs) and citizens.

The Department of Health, in partnership with Google and Senti AI, provided a chart, which explained:

  • The Department of Health would provide Frequently Asked Questions (FAQs), policy guidelines, and survey questions to Senti AI.
  • Senti AI will analyze the documents from the Department of Health, extract survey questions, and map responses with the use of Google Sheets.
  • The mapped information will be used to train the “Knowledge Base” model which will store up-to-date contents.
  • Senti AI will then develop API endpoints so that different channels could easily integrate the “Knowledge Base” model.
  • Questions from its end-users would be translated by the “Knowledge Base” model, converting user text into structured data.
  • With this, a “Knowledge Management Tool” will develop in order to help the Department of Health easily add, modify, or remove “rapidly-evolving” information related to COVID-19 or coronavirus disease.
Photo: Unbox PH

According to Ralph Regalado, the chief executive of Senti AI, they need to “be quick, focused, and united” as they’re working together in order to solve miscommunication and delay problems.

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