Samsung Galaxy Z Flip has defects, according to an early adopter.
As the first batch of Galaxy Z Flip has shipped out to customers, an early adopter has claimed that the screen of Samsung Galaxy Z Flip has defects.
This, after Samsung just recently launched its foldable smartphone, the Galaxy Z Flip.
An early adopter, with Twitter user @mondoir, posted a photo of a defective device on his Twitter account, claiming that his flipped phone have defects on his screen. According to a Twitter user, he removed the protective/instruction film on the device, tried to open the phone, and the screen started to crack. Yet, he then assumed that it might be because of “cold weather”.
Received my Samsung Galaxy Z Flip just now. Opened the box. Removed the protective/instruction film. Flipped the phone as you would do since it’s a flip phone and this happened. I heard the crack as well. 😰 cold weather?#SamsungGalaxy #ZFlip #samsung pic.twitter.com/j8KLL2vm8d
— Amir 💎 (@mondoir) February 14, 2020
After he posted his complaint, Samsung reached out to @mondoir in order to address the issue with the Galaxy Z Flip.
We'd really like to get a look at that, Amir. Can you send us a DM so we can get some details?
— Samsung Help UK (@SamsungHelpUK) February 14, 2020
After having a conversation with Samsung and @mondoir, he then received a replacement after a day.
Thank you. I’ve received the replacement. I appreciate the fast response and exchange.
— Amir 💎 (@mondoir) February 15, 2020
When asked about the update with his replaced flipped smartphone, he responded that it was “working as expected”, yet he was instructed that he “had to warm it up before flipping just to be on the safe side.”
What can you say about this? Just feel free to leave your reactions in the comment section.
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