Here’s what to do if you don’t receive an OTP to open your Maya account.
MAYA OTP – This article will teach you the step-by-step on what you can do if you don’t receive a One-Time PIN (OTP).
An OTP (One-Time PIN) is a unique 6-character code sent to your Maya-registered mobile phone number whenever you log into a new device, make certain transactions, and do other things on the Maya app that needs your confirmation.
It adds an extra layer of security to your Maya account and also helps prevent scammers and other unauthorized individuals from using your Maya account.
You should receive a 6-digit code through a text message whenever the app asks you for a one-time PIN. Once received, you need to copy the code and enter it on the app in order to verify and complete the activity you were performing.
Keep in mind that your one-time PIN expires after 5 minutes but you can always ask to send a new one-time PIN when this happens.
What to do if you don’t receive an OTP?
You can do any of the following if you still don’t receive a one-time PIN:
- Restart your mobile device or the app.
- Update your device’s operating system (OS) or the app
- Make sure that you have a strong network signal in your area
- Clear the cache and cookies of the app in your phone’s settings
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