Here’s what you can do if your Maya cash in is delayed
MAYA CASH IN – This article will teach you the step-by-step process on what you can do if your cash in is delayed.
The term “cash in” refers to the process of adding your money to your digital wallet.
You can add money to your digital wallet by cashing in through bank or through partner merchants. But what if your Maya cash in is delayed?
Here’s what you can do if your cash in is delayed:
If you cash in through bank or financial institution, you need to contact your bank or financial institution directly.
According to Maya, a service interruption from bank or financial institution’s end is a possible cause of the delay. If that’s the case, PayMaya said that your money will be credited in “2-3 banking days” once the issue is resolved.
If you cash in through kiosk, you need to contant the self-service kiosk’s customer support in order to report the issue.
If you cash in through over-the-counter outlet, you need to check with the branch where you cash in and you need to present your receipt as a proof of transaction.
If you cash in through debit or credit card, your bank will process the refund in “2-3 business days” and you need to contact Maya’s customer support if your refund still doesn’t appear in the source account.
Customer support through call or email:
- (+632) 8845 7788
- 1800 1084 57788 toll-free
- *788 for free using Smart
- support@maya.ph
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